Question 1

Does EU 261 apply to flights from Köln/Bonn?

Accepted Answer

Yes, EU Regulation 261/2004 applies to all flights departing from Köln/Bonn, regardless of the airline's nationality.

Question 2

How much compensation can I claim?

Accepted Answer

Up to £520 per passenger, depending on the flight distance and length of delay.

Question 3

What if the airline refuses to pay?

Accepted Answer

We handle all communication with the airline. If they refuse, we can escalate to the relevant complaint bodies at no extra cost.

Köln/Bonn (CGN) – Försening och Inställt Flyg: Så Får Du Ersättning